Accessibility Statement

Gastwerk Hotel Hamburg is committed to ensuring digital accessibility for people with disabilities. We continuously improve user-friendliness for everyone and apply the relevant accessibility standards (WCAG 2.2, BITV, and EN 301 549). This digital accessibility statement applies to the Gastwerk Hotel Hamburg website published at https://www.gastwerk.com/.

Status of Compliance with Requirements
The website is currently not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Barrier-Free Information Technology Ordinance (BITV 2.0).

Non-accessible content
The following content is not accessible because it represents a disproportionate burden according to Section 12a Paragraph 6 of the German Federal Act on the Protection of Persons with Disabilities (BGG):

• PDF files are not accessible.
• External services we use for booking rooms, booking spa treatments, or purchasing vouchers may not yet be fully accessible.

Reasons for the pending accessibility adjustments
The content of the PDF files is not exclusive; it is also accessible via the website (e.g., the restaurant menu). The PDF files therefore only serve as an alternative way to consume the content.

The adaptation of external services we use for booking rooms, booking spa treatments, or purchasing vouchers is beyond our control, but the providers concerned are aware of the need for an accessible solution.

This statement was created on June 10, 2025. The statement was created using Eye-Able® technology from Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/. Web Inclusion GmbH has completed all machine-verifiable testing steps.

Feedback and Contact Information
Do you have a comment or suggestion regarding barriers on this website? Please contact us. We will explain the barriers that exist. You can find out about any exceptions we have made. We will answer your questions as quickly as possible, but no later than within the statutory period of six weeks. Thank you for your feedback. You can contact us at the following address:

Gastwerk Hotel Hamburg GmbH & Co. KG
Beim Alten Gaswerk 3
22761 Hamburg

info@gastwerk-hotel.de
+49 40 890 620

Through regular reviews and adjustments, we ensure that our digital offerings comply with legal requirements and are continuously improved to ensure high accessibility and security for all users.

Arbitration Board
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services Magdeburg, Saxony-Anhalt.

Note on Section 36 VSBG: We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obliged to do so.