Come for the design. Stay for the experience.
Come for the design. Stay for the experience.
This is our company philosophy for an unforgettable stay.
Our Vision
To bring the historic brick architecture of Hamburg’s first design hotel to life with a spirit that is tangible for everyone and makes the Gastwerk Hotel truly distinctive.
This requires a way of feeling, perceiving and thinking that goes far beyond standard hotel service – an expression of personal attitude and authenticity in each individual.
The Gastwerk Hotel should be a place where all employees feel at home, valued and understood, and where they can meet travellers and guests with passion and genuine dedication.
Our actions are guided by conviction, sincerity and appreciation – not only towards ourselves and our guests, but also towards our colleagues, partners and suppliers.
Our Mission
Only those who are truly happy and content within themselves are able to genuinely satisfy our guests and meet them with passion and dedication. Our actions are designed to support and accompany our employees on this journey.
Anyone who becomes part of our team, our Gastwerk family, can feel this spirit and lives the values that define our corporate philosophy.
At Gastwerk, we stand for ...
... authenticity
We act in a credible and honest way. Our attitude is shaped by sincerity – towards ourselves and towards others.
... respect and appreciation
Our collaboration is based on openness, fairness and mindfulness. We treat every person with respect – regardless of origin, gender, religion, age or identity
... social responsibility
We are firmly committed to human rights, integrity and fair working conditions. The health, safety and wellbeing of our employees are at the centre of everything we do. We create an environment in which everyone feels protected, heard and valued.
... environmental responsibility
For us, sustainability is not an add-on, but part of our mindset. We use resources consciously, promote responsible sourcing and design our processes to be as environmentally friendly as possible – with the aim of continuously improving.
... responsible and sustainable business practices
We act in an entrepreneurial and forward-looking way. Quality, continuous improvement and active risk and crisis management ensure our long-term success. In doing so, we always maintain a balance between economic viability, humanity and quality.
... continuous development
Our employees are the heart of the hotel. We create space for personal growth, initiative and individual development.
... quality standards
Quality is of great importance to us. We aim not only to meet expectations, but to exceed them. We continuously work to improve our services and focus on building long-term, trusting relationships.
... transparent communication & feedback culture
We foster open and clear communication on equal terms, where we listen carefully, address challenges directly and see mistakes as opportunities for improvement.
... social commitment & local engagement
We are firmly connected to our region, value local culture and traditions and actively incorporate them into our way of working. At the same time, we take responsibility for society and the environment and are committed to a sustainable future. We aim to treat the needs and perspectives of future generations with care and respect.
... international mindset
As an international hotel, we see ourselves as a place of diversity. Different opinions, perspectives, cultures and ways of life enrich us. We promote an environment in which everyone feels welcome and included, and where respectful and appreciative interaction is encouraged.
